top of page

WHAT HAPPENS NEXT?

1/ CONTACT US:

               Give us a call on: 0208 890 8190 to personally discuss your requirements with us.

 

OR

 

               Email photos of your vehicle and a description of your requirements to: richard@tlcauto.co.uk to receive an estimate.

 

OR

 

               Fill out the enquiry form on the contact us page for one of our staff to get in touch with you ASAP.

 

OR

 

               Visit us so one of our estimators can physically see and assess the Vehicle (No need to make an appointment).

2/RECIEVE YOUR ESTIMATE:

One of our estimators will provide you with a competitive quote for the work required and a timescale of how long it will take.
All you need to do is review the estimate, check you are happy to proceed and send us the authority to start work on your vehicle.

3/BOOK IN:

We know how important it is for you to have your vehicle back on the road. We also know it can be tricky to take your vehicle off the road. We try our hardest to accommodate your requirements and get your vehicle back on the road as soon as possible.

4/VEHICLE UPDATES:
Our office team will keep you updated on the progress of your vehicle and the estimated completion date. We are more than happy to send photos of your vehicles progress too!

 

5/COMPLETION:

Your vehicle will go through comprehensive Quality Control measures to make sure our work is high quality and safe. As soon as your vehicle is complete we will contact you for collection. If you have an account with us your payment terms will be 30 days. If you do not have an account payment will be requested before the vehicle is handed over Please see full terms and conditions for payment terms.

6/FEEDBACK:
We are always looking to improve our services and love to hear feedback whether it’s good or bad. If you would like to leave us a review click here or send an email to taylor@tlcauto.co.uk.
 

 

bottom of page